Frequently Asked Questions
Everything you need to know about your FFS Beauty experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your beauty essentials sooner.
Are FFS Beauty products cruelty-free?
Yes, we are proudly 100% cruelty-free. We do not test our products or ingredients on animals at any stage of production.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on beauty tools or cosmetics that have been opened.
Can I modify or cancel my subscription?
Absolutely. You can skip a month, swap products, or cancel your subscription at any time through your account dashboard without any hidden fees.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Buy Now Pay Later options like Klarna and Clearpay.
How do I track my delivery?
Once your order has shipped, you will receive an email with a unique tracking number and a link to monitor your package's journey to your door.